Tracks birthdays and sends gifts, plans vacations, checks in for flights, orders and delivers food, makes dinner reservations
Clerical — Knowledge of administrative and clerical systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service — Knowledge of processes for providing customer/personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Accounting software — Xero
Data base user interface and query software — Microsoft Access
Operating system software — Apple macOS, Microsoft Windows
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation — Actively looking for ways to help people.
Oral Comprehension — Listening to and understanding ideas presented through spoken words and sentences.
Oral Expression — Communicating information and ideas, through speech, so others will understand.
Written Comprehension — Understanding information and ideas presented in writing.
Written Expression — Communicating information and ideas, in writing, so others will understand.
Near Vision — The ability to see details at close range (within a few feet of the observer).