New Job: Executive Assistant
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Create, maintain, and enter information into databases.
- Use computers for various applications, such as database management or word processing.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Project a professional presence and exemplify loyalty
- Understands confidentiality
- Work closely with CEO
- Provide customer support
- Manage calendars and schedule appointments (one-off and recurring), organize follow-ups for networking contacts
- Coordinate speaking engagements, send out media releases, and prep documents
- Screen calls (calls customer service or waits on hold) and maintain contact details
- Manage daily expenses such as purchasing event tickets, returning merchandise, confirming refunds, and buying and shipping items for internal use
- Research weekend activities and research relevant questions
- Organize to-do’s, sends reminders, processes emails, order food for meetings and events
- Track birthdays and events, arrange gifts, write and distribute letters
- Schedule travel and accommodation arrangements, prepare executive’s check-in for flights, manage reservations
- Clerical — Knowledge of administrative and clerical systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service — Knowledge of processes for providing customer/personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Accounting software — Xero
- Data base user interface and query software — Microsoft Access
- Operating system software — Apple macOS, Microsoft Windows
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Service Orientation — Actively looking for ways to help people.
- Oral Comprehension — Listening to and understanding ideas presented through spoken words and sentences.
- Oral Expression — Communicating information and ideas, through speech, so others will understand.
- Written Comprehension — Understanding information and ideas presented in writing.
- Written Expression — Communicating information and ideas, in writing, so others will understand.
- Near Vision — The ability to see details at close range (within a few feet of the observer).